Security

Our website enforces secure communication between you and our servers through 256-bit TSL/SSL encryption technology. You can verify this by clicking on the padlock icon to the left of our website URL (tesl-pro.com) at the top of your browser window.

We also use Stripe, a well-know third party payment processor, to handle all credit card transactions. We do not (and cannot) store your credit card details. Stripe takes your payment details securely and tells us when a payment is processed. This is all done across encrypted channels and we only get your name, email address and, if you supplied it, your address for processing your order. We never have access to you credit card or other payment information.

How we protect your data

Our website security certificate is issued and managed by CloudFlare. For the safety of your account data, this website runs from a secure data-center in the UK whose account is secured with multi-factor authentication available only to management level staff. Your payment details are handled only by the secure payment processors Stripe and are never stored on our servers in any case.

What data breach procedures we have in place

Various forms of security software are employed to monitor and block attempts to hack our servers and prevent data breaches. In the unlikely event of a data breach we would immediately revoke and change all admin-level API keys, passwords and 2-factor authentication codes, storing our servers from the last safe backup copy. Then we would inform our users of what data was breached and advise that they change their passwords. Finally, we would analyse our server logs to trace the cause of the data breach.